Business Health Check

Just like people, over time, businesses develop their own traits and personalities, as well as strengths and weaknesses. And just like people, organisations can be healthy or unhealthy, and anywhere in between.

Just as people need exercise, sleep, healthy food, and a network around them to achieve success, balance and optimal function, so too do businesses need similar structures and practices to generate the platform for optimum performance, and powerful long term financial success.

This is why and where a business health check becomes vitally important. To create long term success in our businesses we need to check in with where we are at.

At Edify, our business health check, or audits, are a little different. We not only review the business’s individual moving parts, we take an informed, professional and holistic look at the business as a whole. We can then establish the best plan to move you forward with your short, medium and long term business goals.

We will review the following areas via our detailed and formalised checklists and provide you with a comprehensive report of the findings.

• Systems, processes and policies
  • Review of all systems, processes and policies across the department (for example, accounting, new tenancies, new business, vacates, bonds, compliance)
  • We will look at how and if they are working within the business
  • All affiliated documentation in regards to the above
• Documentation
  • Including PMAs, TAs and other legally required documents
  • Review associated platforms to create and store these documents
  • Storage systems
  • Healthy Homes review
• Trust Accounting Platform
  • Set up
  • Templates
  • Review of the data entry within the systems
  • Procedures
  • Storage within the platform / diaries / documentation of information
  • Archiving
  • Multiple reports analysed to provide information on the status of the portfolio
• Accounts
  • Processes, including receipting, reconciliation, receipting, payments, bonds
  • Review of bonds, rent, arrears, suppliers and payments rental rates, archived/non-archived properties, receipting procedures, mid and end of month processes, ledgers, suspense account, workflow, invoicing, attention to detail
• Maintenance
  • Processes, completed, outstanding, ongoing
• Inspections
  • Ingoing, routine and outgoing
  • Review of templates
  • Review of processes and data
• Lettings
  • Advertising / promotions
  • Viewings
  • Application process and reference checking
• Templates / communication
  • Within Palace and other document systems
• Fees / analysis / portfolio stats / fee structure review
• Key storage and management
• Portfolios / structure
  • Rent increases
• Tenant & owner clients
  • Communication, data entry, inspections, rent
• Growth / BDM
  • Marketing / advertising
  • Strategy
  • Current campaigns
  • Collateral and touch points
• Reporting structure
• Staff / team
  • salaries, structure, meetings, reporting lines, commissions, environment, relationships with clients, the team and, wider company
• Office
  • Environment, layout, extras
• Business Goals
• P&L

We will provide you with a detailed report of the above, looking at the findings in their individual parts and also as a whole.

The above items are flexible, and should you wish to exclude any items, or add additional items, this is no problem.

Includes 5 full days in office and remote work (days/schedule to be adjusted where required), review and analysis as well as the creation of a comprehensive report.

If you are ready to take the next steps, we can provide:

• Recommendations report and plan
  • This is a detailed map and plan to create the foundation, structure, systems, processes and teams to move forward and achieve your business goals
  • The plan is tailored to your individual and organisational needs and goals, financial or otherwise
• Training, coaching, and ongoing support to execute the above plan
  • Including ongoing recommendations, direction checks, and support to keep the team accountable
  • Document templates and checklists will be provided
  • A support and training schedule will be agreed upon in advance